Last updated: September 2024

By using my website and services, you agree to comply with the following terms and conditions. Please read them carefully before engaging with any of my offerings.

1. General

By accessing or using this website and my services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of my website and services immediately.

2. Services

Zoe Newlove offers business mentoring, content strategy, Kajabi funnel services, and other related offerings. All services are provided as described, but we cannot guarantee specific outcomes as success depends on various factors, including the client’s own efforts and implementation.

• Consultation and Mentoring: All advice and strategies provided during mentoring sessions are tailored to each client’s needs but should not be considered as a guarantee of specific results.

• Kajabi Funnels and Content Strategy: These services are designed to provide strategic guidance and implementation support, but Zoe Newlove is not responsible for the direct success of any marketing or business activities post-delivery.

3.Payment Terms

• Fees: All service fees are clearly outlined on the website or in direct communication and must be paid in advance unless otherwise agreed upon.

• Refunds: Due to the personalised nature of the services, refunds are not typically provided. However, in the case of an emergency or unforeseen circumstance, rescheduling or partial refunds may be considered on a case-by-case basis.

4. Booking and Cancellation

• Consultations and Sessions: All bookings for services such as power hours, strategy days, or ongoing mentorship must be scheduled in advance.

• Cancellations: Clients must provide at least 48 hours’ notice if they need to cancel or reschedule a session. Cancellations made with less than 48 hours’ notice may result in the forfeiture of the session fee.

• Late Arrivals: If a client arrives late to a scheduled session, the session will still end at the scheduled time. No refunds or additional time will be provided for late arrivals.

5. Client Responsibilities

To get the most out of our services, clients are expected to:

• Provide accurate and complete information during consultations and mentoring sessions.

• Take responsibility for implementing the strategies and advice provided.

• Communicate openly and honestly during the mentoring process.

6. Intellectual Property

All materials, templates, content strategies, and resources provided during mentoring sessions or through the website remain the intellectual property of Zoe Newlove Business & Marketing Mentor. Clients may use these materials for personal business purposes but may not reproduce, distribute, or sell them without prior written consent.

7. Limitation of Liability

Zoe Newlove Business & Marketing Mentor is not liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or advice. While every effort is made to provide accurate and useful information, the client assumes full responsibility for their own business decisions and outcomes.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.

9. Changes to Terms and Conditions

I reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website or services after changes are posted constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom and any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Me

If you have any questions or concerns about these Terms and Conditions, please contact me at:

Email: hello@zoenewlove.com